INTRODUCTION
TopSpeed Electric Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.
INFORMATION WE COLLECT
We may collect the following categories of information:
1. Personal Information
- Name
- Phone Number
- Email Address
- Company Name
- Billing Information
- Service Address
2. Technical Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Analytics Data
HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide products and services.
- Process inquiries, site survey bookings, and commercial quotations.
- Schedule installations, commissioning services, and maintenance visits.
- Improve website performance, layout, and user experience.
- Send service updates, platform upgrades, and AMC renewal alerts.
- Comply with legal and regulatory obligations under Indian law.
INFORMATION SHARING
We do not sell personal information. Information may be shared with trusted third parties to facilitate our operations, including:
- Payment providers and UPI gateways for transaction processing.
- Logistics and delivery partners for charger shipments.
- Certified electrical installation contractors and service technicians.
- Cloud platform and telemetry software providers for charger monitoring.
- Government and electrical inspectors when legally required.
DATA SECURITY
We implement reasonable security measures and organizational practices to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission or storage method can be guaranteed 100% secure.
YOUR RIGHTS
You have rights regarding your personal data under the applicable laws, including the right to request:
- Access to the personal data we store about you.
- Correction of inaccurate or incomplete information.
- Deletion of your information from our active databases.
- Withdrawal of your marketing communication consent at any time.
